Discovering the profound dissonance between their values and those expressed, overtly or covertly, by their workplace is a common theme with many of my physician clients. Initially, they may experience a degree of relief at recognizing that this conflict underlies much of the frustration, anger, anxiety and even sadness that they are experiencing with their …
I was so infuriated by a client’s emotional account as a recipient of lousily delivered feedback, that I immediately began to pen a blog on the inadequacies of feedback. This has long been an area of concern in medicine, given that feedback provides the backbone of how we learn. Concerns range from feedback underuse (sometimes …
The Transformative Skill of Receiving Feedback Well Read More »
When we think of our strengths, it is tempting to concentrate on those skills that we have honed and narrowly focused on over the years, as increasing specialization and sub-specialization have become conventional wisdom for success. In the process of doing so what we may in fact be doing is not only building in a …
Listening to and acknowledging the stories that patients narrate represents an intrinsic part of the interaction between doctor and patient. Telling their story allows a patient “to be heard’-“to be seen”. When a patient reveals their story a moment of trust, vulnerability and connection has been created. Through these stories an opportunity has arisen to …
