Communication

Courageous Conversations

“….my understanding is that the first step to take in having a real conversation is simply to stop having the one that you are having now.By definition the courageous conversation is the conversation that you’re not having nowand also, by definition the courageous conversation is the one that you don’t want to haveand the courageous

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Making your “Hidden Curriculum” Visible

The “hidden curriculum”, symbolizes those forces and behaviors, both good and bad, that we observe and absorb throughout medical education and training. The question is whether we are fully aware of and above all, in agreement with the playbook that we are following? Without a conscious reckoning with this powerful, pervasive undercurrent in our lives,

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Misalignment of Values: The Canary in the Mine

Discovering the profound dissonance between their values and those expressed, overtly or covertly, by their workplace is a common theme with many of my physician clients. Initially, they may experience a degree of relief at recognizing that this conflict underlies much of the frustration, anger, anxiety and even sadness that they are experiencing with their

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The Transformative Skill of Receiving Feedback Well

I was so infuriated by a client’s emotional account as a recipient of lousily delivered feedback, that I immediately began to pen a blog on the inadequacies of feedback. This has long been an area of concern in medicine, given that feedback provides the backbone of how we learn. Concerns range from feedback underuse (sometimes

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Physician: Know Your Own Story

Listening to and acknowledging the stories that patients narrate represents an intrinsic part of the interaction between doctor and patient. Telling their story allows a patient “to be heard’-“to be seen”. When a patient reveals their story a moment of trust, vulnerability and connection has been created. Through these stories an opportunity has arisen to

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